New website for smartphone users
28-07-2010 Red Funnel Ferries has launched a new Isle of Wight travel website for smartphone users in time for Cowes Week 2010.
The new site offers mobile customers on the move detailed timetable information for both Red Funnel’s Southampton/East Cowes route and the Southampton/West Cowes Red Jet Hi-Speed service.
In addition, live service updates are available including live vessel position information so customers can easily see the location of the ferry they plan to catch, including its speed and heading. It also provides the latest Red Funnel news, offers and information on how to find the ferry terminals which are shown on a Google map. New features will be added in the future and a new iPhone Application is in development and will be launched in September.
Jonathan Green, Sales & Marketing Director commented, “The rapid growth of smartphones and development possibilities afforded by such devices coupled with demand from travelers for accurate and up-to-date travel information led us to develop the new website in time for this years Cowes Week.
An app specifically for the iPhone is in development and will launch in September and new functionality will be added to both platforms in the future.”
Smartphone users who visit www.redfunnel.co.uk will be automatically directed to the new site.
Notes for editors
Red Funnel continues to invest in new technology to help improve communications with customers. Developments include the publishing of real-time vessel position and service operating information on redfunnel.co.uk, twitter and on LCD screens, 50 of which have recently been installed across the business. In addition, free SMS service alerts are available for foot passengers using Red Funnel’s services and vehicles customers can also be contacted via SMS in the advent of a service delay or cancellation. Red Funnel also pioneered the use of eTickets for cross-Solent vehicle travel which are conveniently sent to customers via email or SMS, saving valuable time at check-in.