live service status

We’re carrying out essential resurfacing works at our Southampton Terminal 1, starting on 6 October, which will be completed in around 2 months.

There should be no impact to our timetable during this period of works, however, customers travelling with us should be aware there may be temporary traffic flows in place when they arrive.

To help us minimise any potential disruption to your journeys, we advise all customers travelling from Southampton with a vehicle to arrive no more than 45 minutes before your booked sailing to check in.

We’d like to make our customers aware that between 3 – 28 November 2025, a section of Park Road, Cowes (Junction of Place Road to the Junction of Brooklands Road) will be closed for planned Gas Mains Replacement works. A diversion will be in place but please allow extra time when travelling to the West Cowes Red Jet terminal.

See diversion route here 

Our revised Winter Red Jet timetable starts on 9 November and runs until 30 November 2025. As part of this, our Red Jet service will operate every 70 minutes throughout the day, with no additional sailings at peak times. We therefore expect additional demand on our onboard bike racks, which already have limited capacity.

To minimise disruption, we’d recommend customers travel with fold up bikes where possible, as these can be easily accommodated in the luggage racks. Please ensure any bikes are folded prior to boarding.

If you do not have a fold up bike, additional storage may be available if the bike racks are full, but please bear with our crew and shoreside teams as they navigate this. Please also consider using our Vehicle Ferry as an alternative, as these have a significantly larger capacity to carry regular push bikes.

Changes to our Winter timetable allow us to carry out essential maintenance and statutory survey work on our vessels, which involve taking them out of service as part of their annual refit. We always to limit the impact of these works on our customers, and schedule them when demand is lower. However, we recognise these changes can still impact many of you and apologise for any inconvenience caused. All the works undertaken supports improving the reliability and resilience of our services, and we appreciate your patience and understanding.