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West cowes

About Red Funnel

Red Funnel Group

Red Funnel was formed in 1861 as the ‘Original Isle of Wight ferry operator’. Today, we carry 3.4M passengers and 860,000 vehicles across the Solent each year. The Company operates 365 days a year, with 30,000 sailings between Southampton on the UK mainland and East and West Cowes on the Isle of Wight. Our fleet consists of modern purpose-built Ro-Pax vehicle ferries and Red Jet Hi-Speed passenger catamarans. Catering and retail services are provided in-house.

Red Funnel Holidays

Red Funnel Holidays offer a wide range of year-round ferry inclusive holidays and short breaks on the Isle of Wight, with options to purchase attraction tickets, event and festival tickets, through rail, and National Express coach tickets.

The Red Funnel Group is wholly owned by a consortium of British and Canadian Pension Funds. 

Our Management Team


  • Chief Executive Officer: Fran Collins
  • Chief Financial Officer: Graham Barnetson
  • Commercial Director: Lee Hudson
  • Operations Director: Leanna Lakes
  • Human Resources Director: Debbie Reed


  • Chairman: Stephen Ridgway CBE
  • Chris Gray
  • Ceri Richards
  • Erik Østergaard


  • Head of Passenger Operations: Kay Andrews
  • Head of Technical: Carlo Romano
  • Shore Operations Manager: Tareck Ahmed
  • Resource Manager: Sarah Holehouse
  • Head of Operations: Stuart Tan
  • Technical Superintendent (Ferries): Chris Hoadley
  • Technical Superintendent (Hi-Speed & Infrastructure):
  • F&B Retail Operations Manager: Lewis Grant
  • Passenger Operations Services Manager: Tim Fradgley
  • Passenger Services &  Commercial Support Manager: Debra Norris


  • Head of Revenue Management: Alexander Strong
  • Head of Communications: Donna Gudowski
  • Head of Marketing: Oli Whitehurst
  • Head of Commercial Retail, F&B: David Christie
  • Sales Development Manager: Sarah Dawson
  • Freight Travel Centre Manager: Sarah Drackford


  • Head of Projects & Strategic Development: Claire Loon
  • Head of IT Operations: Stephen Eyre
  • Head of Commercial Finance: Peter Newey
  • Head of Corporate Finance: 
  • Head of Safety & compliance: Jonathan Stage
  • HR Manger: Cathy Doust
East Cowes


Red Funnel operates approximately 18,600 Red Jet Hi-Speed sailings and 11,800 passenger vehicle ferry sailings each year. The Company is committed to delivering a safe, reliable, punctual, and affordable service that’s rated highly for customer satisfaction. We endeavour to operate the published timetable regardless of load factor but unfortunately some cancellations are inevitable due to weather and unforeseen technical issues. All technical cancellations are investigated and a continuous improvement process is in place. 

We’re pleased to earn a 4.5/5 star customer rating on Feefo

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Customer Reviews

1 2 3 4 5
Because I do have good service and had some very good customer service experience.
I only feel they need look after island regular travels better especially when issues on…
Sat, Dec 9 2023
1 2 3 4 5
Couldn't fault the service and good to see Dancing Jim when exiting at Southampton!
Fri, Dec 8 2023
1 2 3 4 5
Clean and comfortable ferry. Efficient boarding and leaving the ferry. Helpful staff both at th3 booking office and on board.
Fri, Dec 8 2023