Community Support
Working with the local community is very important to us.
Our CSR (Corporate Social Responsibility) values are made up of the following principles:
1. shared responsibility
2. openness and accountability
3. continuous improvement
4. compliance
5. working with communities
6. care and consideration
We take our social responsibility very seriously and strive to build long-term trusting relationships with all our stakeholders. It is our aim to foster a culture where our colleagues and customers can work together to support the local communities that we serve, on a continually sustainable basis.
Charity of the Year
This year our Charity of the Year is Hampshire & Isle of Wight Air Ambulance, as voted for by Red Funnel customers, the wider Island community and our colleagues.
Hampshire and Isle of Wight Air Ambulance brings the hospital to the patient. It's highly skilled teams of doctors, dispatchers, pilots and paramedics respond to an average of five patients every day - be it a cardiac arrest, a road traffic collision or a serious medical episode.
Proud to Support
We’re dedicated to supporting the Isle of Wight community, recognising great talent demonstrated by Island residents across a wide range of sectors, from sports through to art and performance and more.
Proud to support, Red Funnel look to celebrate and enhance the many great achievements of talented Isle of Wight people, aiding the transition from local to national competition and status through travel sponsorship.
Red Funnel Island Ambassadors
Our Island Ambassadors represent Red Funnel and the Isle of Wight while they take their vocation to the next level off-Island in either sport or performance.
Red Funnel Supported Teams
Our Supported Teams represent Red Funnel and the Isle of Wight while they take their vocation to the next level off-Island in either sport or performance.
Also Proud to Support
In 2025 we're proud to provide support to other talented individuals and teams to aide their training and competition for the year ahead.
Customer Forum
Our Customer Forum provides an interactive opportunity for customers to connect with the Red Funnel Chief Executive and members of the Senor Leadership Team to hear about developments in the company, raise questions and share feedback.
If anyone is interested in attending a future Customer Forum, interest can be registered by contacting: [email protected]
To ensure transparency and share the outcomes from the sessions, we publish a synopsis following each forum session. You can find these by clicking the button below.
Good Neighbours
Healthcare Travel Scheme
Our Healthcare Travel Scheme is available to Isle of Wight residents to help subsidise the cost of attending NHS medical appointments or treatment on the mainland. We provide a special return passenger ferry fare for the patient and one person travelling with them.
Job Seekers Discount
The Job Seekers Travel Scheme is administered by Jobcentre Plus in Newport and Ryde. This helps registered unemployed Islanders who are looking for work on the mainland. What's more, for those that find work on the mainland but don't want to move we are offer reduced cross-Solent travel fares for up to 18 months.
Assisted Fares Scheme
Isle of Wight residents who are receiving local council tax support or housing benefit can apply to join our Assisted Fares Scheme. It offers significant travel discounts to make it easier for low-income households to travel to the mainland. We also offer a scheme to passengers in receipt of Universal Credit.
Community & Event Support
We are proud to support a diverse range of events and festivals held on the Isle of Wight each year, as well as several community initiatives such as Walk the Wight and the Ellen MacArthur Cancer Trust.
Alongside Event Support we also get involved with community projects as part of our ESG strategy, Changing Tides.