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Ferry coming into Cowes

Contact Us

Get in touch with the Red Funnel team.

To find answers to our frequently asked questions, please refer to our FAQ page. If you have a general booking enquiry, or would like to find out more about our services, please get in touch using the methods below.

By Phone

Contact Centre: 023 8001 9192

Opening Hours: Mon-Fri 08:00-19:00 
Weekends and Bank Holidays 08:00-18:00

By Email

Bookings & General Enquiries: [email protected]
Customer Service Enquiries: [email protected]
Red Funnel Holidays: [email protected]

When contacting us via email, please include any relevant information, such as your booking number (if you have one) and main contact details.

By Mail


Head Office Address: 

Red Funnel Ferries, 12 Bugle Street, Southampton, SO14 2JY

Freight Enquiries

Red Funnel Freight Department, Suite E (North), First Floor, The Columbine, Venture Quays, East Cowes, Isle of Wight PO32 6EZ. Freight opening hours: Monday to Friday 0730 – 1730, Saturday 0600 – 1400, Sunday 0800 – 1600, Bank Holidays 0800 – 1500 and Easter Sunday 0800-1500

Travel Trade and Isle of Wight Trade Enquiries

Sales opening hours: Mon-Fri 09:00-17:00

To add your accommodation establishment to Red Funnel Holidays:

To add your attraction to our ticketing programme:

For marketing partnerships or website content:

To advertise with Red Funnel: