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Terminal 2

Terminal 2 Southampton

For foot passengers travelling to West Cowes

Terminal 2 services our Red Jet Hi-Speed passenger-only service to West Cowes on the Isle of Wight. The terminal is open Monday-Friday, 07:30-19:00 and on Saturday and Sunday from 08:00-19:00. 

Sat Nav: SO14 2AQ

Travel Update

Please note: we are currently upgrading the toilet facilities at Southampton Terminal 2. Whilst these works are carried out, there are temporary toilets available for our customers adjacent to the ticket office, and we apologise in advance for any noise and disruption.

Please check in five to 15 minutes prior to your scheduled crossing. You can purchase tickets from the ticket office in advance or on the day of departure. If you purchased attraction tickets online, please quote your booking reference at the ticket office to receive your admission tickets. Children under 12 must be accompanied by an adult. 

  • Ticket & booking office
  • Self-service ticket machines
  • Visitor information
  • Steam Coffee shop (hot & cold food, newspapers & magazines)
  • Comfortable waiting area with sofas, tables & chairs and real-time travel information
  • Free WiFi
  • Toilets
  • Luggage trolleys
  • Accessibility - suitable for wheelchairs (several available), handrails provided on ramped entrances & walkways, disabled toilet facilities. If you require assistance, please make a member of assistance aware and we will assist if possible.

Sat Nav: SO14 2AQ

Approaching from the West

  • Exit the M27 at Junction 3.
  • At the roundabout, take the third exit onto M271 (follow the brown visitor signs to WestQuay & Waterfront) for 1.72 miles (2.77 km)
  • At the roundabout, take the first exit onto Redbridge Road for 0.49 miles (0.79 km)
  • Continue onto Millbrook Flyover (A3024) for 0.37 miles (0.60 km)
  • Continue onto A3024 for 1.62 miles (2.61 km)
  • Bear right onto West Quay Road (A3057) for 0.81 miles (1.30 km) - you'll pass IKEA on your left
  • At the roundabout (with the Grand Harbour Hotel to your left and the Holiday Inn to your right), take the second exit onto
  • Town Quay Road (A3057) for 0.30 miles (0.48 km)
  • At the second set of traffic lights turn right onto Town Quay, you'll find Terminal 2 on your left after 0.09 miles (0.14 km).

From Midlands and the North

  • Exit M3 at Junction 14 onto the A33 (West) following signs to Docks for approximately 5 miles.
  • At the roundabout, take the second exit onto Bassett Avenue (A33) for 0.82 miles (1.32 km)
  • At the roundabout, take the first exit onto Bassett Avenue (A33) for 0.32 miles (0.51 km)
  • Continue onto A33 for 1.36 miles (2.19 km)
  • At the roundabout, take the second exit onto Dorset Street (A33) for 0.41 miles (0.66 km)
  • At the roundabout, take the third exit onto East Park Terrace for 0.36 miles (0.58 km)
  • Continue onto Palmerston Road for 0.22 miles (0.35 km)
  • At the roundabout, take the second exit onto Queensway for 0.39 miles (0.63 km)
  • Turn right onto Briton Street for 0.10 miles (0.16 km)
  • Turn left onto High Street for 0.10 miles (0.16 km)
  • At the Traffic Lights drive straight ahead onto Town Quay, you'll find Terminal 2 on your left after 0.09 miles (0.14 km)

From the East

  • Exit M27 at Junction 5
  • At the roundabout, take the first exit onto Stoneham Way (A335) 
  • After approx 1 km turn left at the junction onto Thomas Lewis Way (A335)
  • After approx 3 km (A335) keep left at the fork, following the A335
  • Continue along Onslow Road (A335) for 0.30 miles (0.48 km)
  • At the traffic lights go straight ahead and then bear left onto Dorset Street (A33) for 0.10 miles (0.16 km)
  • At the Charlotte Place roundabout, take the second left onto Saint Andrew's Road and follow the A33 for 0.22 miles (0.35 km)
  • At the major junction, turn right onto Kingsway (A33) for 0.21 miles (0.34 km)
  • Continue along St Mary's Place (A33) for 0.19 miles (0.31 km)
  • Bear left onto Evans Street (A33) for 0.10 miles (0.16 km)
  • Keep in the right hand lane and follow Marsh Lane (A33) for 0.10 miles (0.16 km)
  • Drive straight ahead at the next two traffic signalled junctions and on to Terminus Terrace (A33) for 0.12 miles (0.19 km)
  • At the junction, turn right on to Platform Road (A33) for 0.17 miles (0.27 km)
  • At the third set of Traffic Lights turn left onto Town Quay, you'll find Terminal 2 on your left after 0.09 miles (0.14 km)

Triangle Car Park

Sited within 5 minutes walk of the terminal, the 270 space Triangle car park holds the Safer Parking Scheme ParkMark® and has full CCTV coverage. Auto Number Plate Recognition (ANPR) is also in use. It is not possible to pre-book so please pay on arrival at the car park either by credit/debit card, ticket machine or by mobile phone. Cunard Road, Southampton SO14 3QN, UK

Town Quay

There is limited short-term pay & display parking at the end of Town Quay but to avoid being clamped and heavily fined by the operator please don't use restricted bays.

Other options

There's short-term parking in Mayflower Park (229 spaces) and surrounding streets. A good longer stay option is Gloucester Square (90 spaces) and Ocean Car Park (776 spaces) which has a ParkMark®. Other large multi-stories include WestQuay shopping centre (2489 spaces - overnight parking not-permitted) and Eastgate Street (709 spaces).

Cycle/Motorbike parking

There is extensive cycle parking close to the terminal on Town Quay and a number of parking bays for scooters/motorbikes at the front of the teminal building.


There is bus stop immediately outside the main passenger entrance. Red Funnel's Quayconnect shuttle bus operates between Southampton Central rail station via the city centre with stops at Asda (closest stop to Southampton's National Express coach station) and the WestQuay shopping centre. More about Quayconnect.


There is a taxi rank outside Terminal 2, turn left when exiting the terminal. Taxis can also pre-booked from these local firms:


# Tel 

West Quay Cars023 8099 9999
Radio Taxis023 8071 9200
Streamline Taxis023 8022 3355


Car Hire

Van Hire

Motorhome Hire

Minibus Hire


Our vehicle ferry service to East Cowes departs from Terminal 1 - a short walk along Town Quay. Hythe Ferry services to Hythe arrive and depart from Terminal 2.

Customer Reviews

1 2 3 4 5
The booking experience was first rate. I had to amend my return journey due to a close family bereavement and the agent, Peter, couldn’t be more helpful and sympathetic. I wasn’t…
Thu, Feb 29 2024
1 2 3 4 5
On time and helpful staff
Mon, Feb 26 2024
1 2 3 4 5
bring back the dancing man
Sat, Feb 24 2024