Covid-19 Holidays FAQs
HOLIDAY BOOKING UPDATES
Under the current national lockdown, holidays in the UK are not allowed, meaning overnight stays are only permitted for specific reasons. if you comply with these rules and need to book an overnight stay, please see our FAQ's below for further information.
Holidays Covid-19 FAQs
Can I stay overnight during the national lockdown?
I am permitted to stay overnight during lockdown, where can I stay?
If you need accommodation for an overnight stay please see Visit Isle of Wight where they list accommodation providers who could help.
I have an existing holiday booked to travel during the current lockdown, what do I do now?
Please email email@example.com to discuss what happens next with your holiday booking. Please be aware that we are experiencing a high volume of calls and email at this time and we may take longer than normal to respond.
Will I get my money back if I must cancel my holiday due to Covid-19 in the future?
Due to working with multiple accommodation providers, please email firstname.lastname@example.org if you need to cancel your holiday to discuss in more detail. As always, we strongly encourage you to take out holiday insurance cover at the time of booking.
Will accommodation providers be offering their usual facilities?
Not in all cases. Many businesses will be operating at a reduced capacity, with social distancing measures in place to help keep their guests safe during their stay.
Following government legislation, there are a number of advertised facilities that may be unavailable at this time, including swimming pools, spas, and hot tubs. If you are unsure, and wish to check before making a booking, please contact the accommodation provider directly.
We're planning on booking our holiday with more than one household, is this ok?
Please note the UK Government restrictions surrounding the number of permitted households in indoor and outdoor settings also apply to holiday accommodation.
This prevents us from accepting bookings that would facilitate breaking these rules.
For the latest advice please see the gov.uk website
I have further questions regarding Holidays Bookings, who should I contact?
Email us at email@example.com and one of our team will respond as soon as possible. Please note our Holidays team are currently dealing with a very high number of enquiries, and we thank you for your patience.