Covid-19 Holidays FAQs
From 4 July 2020, accommodation and hospitality businesses were permitted to reopen, after the Covid-19 situation forced them to close earlier in the year.
However, there remain a number of government rulings and legislation in place to assist businesses in keeping their customers and guests safe during the ongoing pandemic.
Red Funnel Holidays would like to encourage all customers to make themselves aware of the latest government guidelines before placing a booking for accommodation or travel.
Holidays Covid-19 FAQs
Will accommodation providers be offering their usual facilities?
Not in all cases. Many businesses will be operating at a reduced capacity, with social distancing measures in place to help keep their guests safe during their stay.
Following government legislation, there are a number of advertised facilities that may be unavailable at this time, including swimming pools, spas, and hot tubs. If you are unsure, and wish to check before making a booking, please contact the accommodation provider directly.
We're planning on booking our holiday with more than one household, is this ok?
Please note the UK Government restrictions surrounding the number of permitted households in indoor and outdoor settings also apply to holiday accommodation.
This prevents us from accepting bookings that would facilitate breaking these rules.
For the latest advice please see the gov.uk website
I'm travelling to the Isle of Wight from an area that has had local restrictions imposed, what do I do?
If the area you are travelling from has recently had a local lockdown or restrictions imposed, you should not travel on our ferries, or to the Isle of Wight.
Should you have an accommodation booking with us, please get in touch as soon as possible so we can discuss our options with you.
I have further questions regarding Holidays Bookings, who should I contact?
Email us at email@example.com and one of our team will respond as soon as possible. Please note our Holidays team are currently dealing with a very high number of enquiries, and we thank you for your patience.