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Contact Red Funnel


Detailed below are the contact details for the various divisions of the Group. If you require a Head Office function please call the switchboard and ask for the appropriate department.



Contact Centre - Ferry Bookings, Amends & IoW Holidays (Public)

  • Red Funnel Ferries, 12 Bugle Street, Southampton SO14 2JY, UK

    General Contact Centre opening hours:

    Mon-Fri 0700-1900 | Sat-Sun 0800-1800
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Sales, Trade and Group

  • Red Funnel Ferries, 12 Bugle Street, Southampton SO14 2JY
  • Sales opening hours:
  • Mon-Fri  0800-1855

If you have a property you would like to promote and sell through Red Funnel Holidays contact Linda Heath on 02380 248561 or email holidays@redfunnel.co.uk 



Ferry Freight

Red Funnel Ferries, 12 Bugle Street, Southampton SO14 2JY

Freight opening hours:

Parcel Services (Public & Trade)

Hi-Speed Parcels - Southampton/West Cowes route

  • Southampton drop-off point: Terminal 2, Town Quay, Southampton SO14 2PQ. t. 023 8072 4680, f. 023 8072 4673
  • West Cowes drop-off point: Fountain Yard, West Cowes, Isle of Wight PO31 7AR. t. 023 8072 4658, f. 01983 292622

Vehicle Ferry Parcels - Southampton/East Cowes route

  • Southampton drop-off point: Terminal 1, Dock Gate 7, Town Quay Road, Southampton SO14 2AQ. t. 0844 844 2665, f. 023 8072 4633
  • East Cowes drop-off point: Trinity Road, East Cowes, Isle of Wight PO32 6RF. t. 023 8072 4667, f. 01983 292300
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Head Office

12 Bugle Street
Southampton
SO14 2JY

Ferry Terminals

Southampton T1
(vehicle ferry)
Terminal 1,
Dock Gate 7 off Town, Quay Road,
SO14 2AL.

Southampton T2
(Red Jet)
Terminal 2,
Town Quay,
SO14 2AQ.

East Cowes
(vehicle ferry)

Trinity Road,
East Cowes,
Isle of Wight,
PO32 6RF.

West Cowes (Red Jet)
Fountain Yard,
Cowes,
Isle of Wight,
PO31 7AR.

Switchboard

  • Tel. 0844 844 2699 (within UK)
  • Fax. 0844 844 2698 (within UK)
  • post@redfunnel.co.uk
  • Open 0900-1700 Mon-Fri 

Ticket Offices

Southampton
- Terminal 1 (vehicle ferry)
- Terminal2 (Red Jet)
East Cowes
West Cowes

RedFunnel Address post@redfunnel.co.uk.

Call Centre: Tel (within) UK: 0844 844 9988. Tel (Outside UK): 0845 155 2442. Switchboard: (within UK): 0844 844 2699. Fax (within UK): 0844 844 2698.

Registered in England: 002404, VAT number: GB 902 873131. All Rights Reserved, © 2014 Red Funnel (euwest-1b)(i-b5e4c4f9)

Isle of Wight Port Addresses: Red Funnel Isle of Wight Ferries, Trinity Road, East Cowes, Isle of Wight PO32 6RA | Red Funnel Red Jet Ferries (West Cowes), Fountain Yard, West Cowes, Isle of Wight PO31 7AR.

Southampton Port Addresses: Red Funnel Isle of Wight Ferries (Terminal 1), Terminal 1, Dock Gate 7 off Town Quay Road, Southampton, SO14 2AR | Red Funnel Red Jet Ferries (Terminal 2), Terminal 2, Town Quay, Southampton SO14 2AQ.

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Red Jet Hi-Speed service
Southampton <> West Cowes, Isle of Wight
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Service is operating normally

Passenger Vehicle Ferry service
Southampton <> East Cowes, Isle of Wight
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Service is operating normally

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