Get in touch with the Red Funnel team.
To find answers to our frequently asked questions, please refer to our FAQ page. If you have a general booking enquiry, or would like to find out more about our services, please get in touch using the methods below.
By Phone
Contact Centre: 023 8001 9192
Opening Hours: Mon-Fri 08:00-19:00
Weekends and Bank Holidays 08:00-18:00
By Email
Bookings & General Enquiries: [email protected]
Customer Service Enquiries: [email protected]
Red Funnel Holidays: [email protected]
When contacting us via email, please include any relevant information, such as your booking number (if you have one) and main contact details.
By Mail
Head Office Address:
Red Funnel Ferries, 12 Bugle Street, Southampton, SO14 2JY
Freight Enquiries
Red Funnel Freight Department, Suite E (North), First Floor, The Columbine, Venture Quays, East Cowes, Isle of Wight PO32 6EZ. Freight opening hours: Monday to Friday 0730 – 1730, Saturday 0600 – 1400, Sunday 0800 – 1600, Bank Holidays 0800 – 1500 and Easter Sunday 0800-1500
- Bookings, Enquiries & Account Management: +44(0)1983 681336
- Email: [email protected]
Travel Trade and Isle of Wight Trade Enquiries
Sales opening hours: Mon-Fri 09:00-17:00
- Enquiries: +44(0)1983 681338
- Email: [email protected]
To add your accommodation establishment to Red Funnel Holidays:
- Enquiries: 01983 681338
- Email: [email protected]
To add your attraction to our ticketing programme:
- Enquiries: 01983 681242
- Email: [email protected]
For marketing partnerships or website content:
- Email: [email protected]
To advertise with Red Funnel:
- Email: [email protected]