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Festival Terms & Conditions

Terms & Conditions

Red Funnel will issue an eTicket by email immediately after a ticket has been purchased for the DidgHeadRadio Festival subject to the following Conditions.

1. The use of eTickets will constitute acceptance by the Bearer of the Conditions of Issue and imply an undertaking on the part of the Bearer to observe them and any other notice or regulation issued by the Promoter and displayed at the Venue.

2. All eTickets tickets remain the property of the Promoter and are not transferable save to those persons for whom the tickets were purchased as part of a group booking. Those persons will be subject to the Conditions of Issue which will apply as if he/she were the original recipient of the eTicket.

3. The Bearer must present his or her eTicket prior to entering the Venue in accordance with the instructions.

4. The eTicket may not be offered as a prize in a promotion or competition or transferred, lent or sold to any third party as part of a hospitality or travel package or used for any other commercial purpose without the written consent of the Promoter. eTickets purchased from unauthorised sources, including from Internet touts or via Internet auction sites will be void and will not permit entry to the Venue.

5. The Promoter reserves the right to search all persons and personal property upon entry to and while at the Venue. Glass items, candles, knives, animals, fireworks, smoke canisters, poles or banners and any items which in the absolute discretion of the Promoter are considered to be a risk to the safety of the audience and/or affect the enjoyment of the audience and/or the running of the Festival are prohibited.

6. (a) NON-CAMPING eTICKET HOLDERS – no glass, cans, alcohol or food can be bought into the Festival Site. Water and non-alcoholic drinks in 500ml plastic bottles with unbroken seals are permitted.
(b) CAMPING eTICKET HOLDERS - alcohol, food and cans are permitted in the Campsite only. Portable gas stoves are permitted in the campsite. These must be used sensibly and the manufacturer’s instructions should be read and observed.

7. But for the exceptions set out in this clause, any equipment capable of recording (whether temporarily or permanently) or transmitting any audio, visual or audio-visual, material is prohibited. Mobile telephones are permitted within the Venue but the use of mobile telephones for such activities is prohibited. Photographic equipment is permitted provided that it is for personal non-commercial use only. In the event of any subsequent non-commercial use, the Bearer agrees to pay the Promoter the cost of a licence issued by the Promoter for permission to take photographs for non-commercial use.

8. Items prohibited by the Conditions of Issue shall not be brought to the Venue. Any permitted items used contrary to the Conditions of Issue and any prohibited items shall be confiscated without any liability on the Promoter to safeguard or return such items.

9. The Bearer shall not offer or distribute (either free or for sale) within the Venue any consumer article or commercial product of any nature or purchase any such item from any vendor not authorised by the Promoter.

10. The Promoter reserves the right to refuse admission to the Venue or eject any person from the Venue if, in the absolute discretion of the Promoter, the Bearer may be a risk to the safety of the audience and/or affect the enjoyment of the audience and/or the running of the Festival, for example if the Bearer refuses to be searched upon entering the Venue or whilst at the Venue, appears to be under the influence of drink and/or drugs and/or is acting aggressively or in possession of any item prohibited by the Conditions of Issue or undertaking any act prohibited by the Conditions of Issue or fails to comply with any lawful instruction issued by or on behalf of the Promoter.

11. The Promoter reserves the right to alter or change the Festival programme, without prior notification. Refunds will not be issued should the programme be altered or if a particular artist does not appear, including headline acts.

12. eTickets cannot be exchanged or refunded after purchase unless the entire Festival is cancelled, in which event you will be offered an eTicket at any rescheduled event (subject to availability) up to the face value of eTicket or, if you are unable to attend the rescheduled Festival or the Festival is not rescheduled, a full refund.

13. If the Festival is cancelled, the Promoter and Red Funnel shall not be liable for any costs or expenses wasted or incurred by the Bearer including, but not limited to, accommodation or transport costs, or any direct or indirect losses or damage of whatever kind.

14. The Bearer gives their irrevocable and free of charge express consent to the use of their actual or simulated voice or likeness in connection with the advertising, promotion or commercial exploitation of the Festival or any past or future festival by the Promoter or any licensee of the Promoter in any media for any period throughout the world.

15. eTickets will not permit access to any platform, disabled enclosure or disabled parking.

16. Families are welcome at the Festival. Parents are reminded that there are areas of the Venue, especially immediately in front of the stage, and some bands or acts that are inappropriate for children and may contain adult content. Any Parent bringing a child to the Festival is responsible entirely for the safety and welfare of that child and must exercise their discretion as to where to take them and the bands or acts that they may see.

17. Children must be accompanied by a Parent at all times.

18. Any breach of the Conditions of Issue will render eTickets automatically void and all rights conferred or evidenced by such eTickets shall be withdrawn without any refund. For the avoidance of doubt, this will include refusal of entry to the Venue or ejection from the Venue, as applicable.

19. Admission to the Venue is at the Bearer’s own risk. To the maximum extent permitted by law, the Promoter hereby excludes any liability for loss, injury or damage to persons or property in or around the Venue during, before or after the Festival.

20. These Conditions of Issue are governed by English law. Any dispute arising out of or in connection with them shall be subject to the jurisdiction of the English Court.

21. Definitions:
In these Conditions of Issue, the following words and phrases shall have the following meanings:

  • “Bearer” means the holder of an eTicket;
  • “Conditions of Issue” means these terms and conditions governing the issue and use of an eTicket and the terms upon which the Bearer is permitted to enter and remain within the Venue;
  • "Adult" means 18+ @ 07/09/09, "Teen" means 14-17 yrs @ 07/09/09, “Child” means 13 or under @ 07/09/09 (children 0-4 are admitted FOC);
  • “Festival” means the DidgHeadRadio Festival;
  • “Festival Site” means Calbourne Water Mill, Calbourne, Isle of Wight;
  • “Parent” means a parent or person acting in loco parentis;
  • “Promoter” means Gerry Prids of Bowbridge House, Hooke Hill, Freshwater, Isle of Wight PO40 9BG and, where the context requires, those acting on its behalf such as stewards and security guards;
  • “eTicket” means a festival admission ticket issued for the Festival by Red Funnel;
  • “Venue” means the Festival Site and the Campsite

PLEASE NOTE: Lost, stolen or destroyed eTickets will not be replaced or duplicated.

Red Funnel standard Terms and Conditions of Carriage apply to ferry travel bookings.