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Website Security

Security information for

The security of personal information is of paramount importance to customers who book online. For this reason, we work hard to provide a safe and secure booking experience, details of which can be found below.

Payment by debit/credit card

Credit Debit Card Logos

We offer customers a wide choice of credit and debit card payment options, all of which are processed safe and securely.

We don't store your card details once the payment is processed so if there's an option to pay a deposit to secure a booking we will need you to supply your card details again to make the final payment(s).

Payment using PayPal

PayPal logo - accepted by Red Funnel

If you have a PayPal account you can pay for your ferry travel, accommodation, event tickets and attraction admission tickets using PayPal. Just select the PayPal option on the booking payment page and login to your account in just a few easy steps.

PayPal accounts can be linked to all major credit/debit cards or direct to your bank account.

Verified by Visa & MasterCard SecureCode

Verified by Visa & MasterCard SecureCode logos

If you are a MasterCard or Visa customer you may have enrolled in the respective security program with your card provider. You would have been asked to set up a password, which you will be asked to enter each time you make an online purchase above a certain value.

Red Funnel's website supports these programs, and you will be prompted for your password if you have chosen to pay using your Visa or MasterCard.

Norton Secured Trusted Website

VeriSign secure logo

The input of your personal information and your card details are processed over a secure connection, verified by Norton Secured from VeriSign Authentication Services.

VeriSign and the Norton Secured Seal is the gold standard for verification services on the internet.

RedFunnel Address

Contact Centre: For travel, accommodation and enquiries call +44 (0)23 8001 9192

Switchboard: Tel +44 (0)23 8024 8500. Fax +44 (0)23 8024 8501.

Registered in England: 002404, VAT number: GB 902 873131. All Rights Reserved, © 2014 Red Funnel (i-0ab16725e9746df20)

Isle of Wight Port Addresses: Red Funnel Isle of Wight Ferries, Trinity Road, East Cowes, Isle of Wight PO32 6RA | Red Funnel Red Jet Ferries (West Cowes), Fountain Yard, West Cowes, Isle of Wight PO31 7AR.

Southampton Port Addresses: Red Funnel Isle of Wight Ferries (Terminal 1), Terminal 1, Dock Gate 7 off Town Quay Road, Southampton, SO14 2AR | Red Funnel Red Jet Ferries (Terminal 2), Terminal 2, Town Quay, Southampton SO14 2AQ.

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Southampton <> West Cowes, Isle of Wight

Service is operating normally


Southampton <> East Cowes, Isle of Wight

Service is operating normally

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