Red Funnel

Your Personal Information: How we collect it, use it and protect it

This site has been designed to offer Internet customers straightforward information that is unambiguous and not misleading. Because your privacy is important to us, Red Funnel operates by these principles:

• You cannot unknowingly reveal personal information by browsing this site.
• We do not capture personal information without your knowledge or permission.
• There are certain areas where we ask you to provide information about yourself, typically when making a reservation online, joining 'My Red Funnel', entering a competition or providing us with your comments.
• If you made a booking with Red Funnel we may contact you in connection with your booking and/or to enquire whether you wish to receive marketing related information from us. If you receive such a communication it does not mean that you have been added to a Red Funnel mailing list.
• If you joined 'My Red Funnel' and opted-in to receive marketing information by email or in the post, we may use your Personal Information to tell you about new features, services, and products from the Red Funnel Group of companies. If you wish to opt-out of receiving such information, you may do so by logging-in to 'My Red Funnel' and changing your preferences. We do not recommend that you delete or enter incorrect information in the name, address or email fields of your account - this is to ensure opt-outs remain in force.
• We do not supply your Personal Information to any third-party organisations.
• All personal data held in the UK by Red Funnel is governed by the UK Data Protection Act 1998.

This information will be updated in line with developments in technology and legislation.

If at any time you believe that Red Funnel has not adhered to these principles, please notify us by email, and we will use all reasonable efforts to determine and correct the problem promptly.