Access Keys

Contact Information


Detailed below are the contact details for the various divisions of the Group. If you require a Head Office function please call the switchboard and ask for the appropriate department.



Contact Centre - Ferry Bookings & Amends (Public)

  • Red Funnel Ferries, 12 Bugle Street, Southampton SO14 2JY, UK
  • Contact Centre opening hours: Mon-Fri 07:00-19:00, Sat-Sun 08:00-18:00, Bank holidays 08:00-18:00


Ferry Travel (Travel Trade & Group Organisers)

  • Red Funnel Ferries, 12 Bugle Street, Southampton SO14 2JY, UK
  • Contact Centre open 07:00-19:00 Mon-Fri | 08:00-18:00 Sat-Sun
  • Bookings. 0844 844 9988* (within UK) or (0)23 8001 9192 (outside UK)
  • Account management: 023 8024 8558 (Open 0900-1700 Mon-Fri)
  • post@redfunnel.co.uk
  • www.redfunnel.co.uk/myaccount


Ferry Freight



Red Funnel Holidays - Holiday Accommodation (Public)

If you have a property you would like to promote and sell through Red Funnel Holidays please contact Linda Heath on 023 8024 8561 or email holidays@redfunnel.co.uk



Parcel Services (Public & Trade)

Hi-Speed Parcels - Southampton/West Cowes route

  • Southampton drop-off point: Terminal 2, Town Quay, Southampton SO14 2PQ.
    tel: 0844 844 2665* (open 0730-1630).
  • West Cowes drop-off point: Fountain Yard, West Cowes, Isle of Wight PO31 7AR.
    tel: 0844 844 2665* (open 0730-1630).

Vehicle Ferry Parcels - Southampton/East Cowes route

  • Southampton drop-off point: Terminal 1, Dock Gate 7, Town Quay Road, Southampton SO14 2AQ. tel: 0844 844 2665* (open 0730-1630).
  • East Cowes drop-off point: Trinity Road, East Cowes, Isle of Wight PO32 6RF.
    tel: 0844 844 2665* (open 0730-1630).

*Calls to 0844 844 9988 cost 7p per minute plus your phone company’s access charge


Red Funnel Group logo

Head Office

  • 12 Bugle Street
  • Southampton
  • SO14 2JY
  • UK

Functions

  • Executive
  • Safety & Compliance
  • Customer Services
  • Sales & Marketing
  • Accounts & Finance
  • Human Resources
  • Marine & Technical
  • IT
  • Food & Beverage

Switchboard

  • Tel. 0844 844 2699* (within UK)
  • Fax. 0844 844 2698* (within UK)
  • Open 0900-1700 Mon-Fri
  • post@redfunnel.co.uk (response will be sent within 4 working hours).

RedFunnel Address post@redfunnel.co.uk.

Contact Centre: For travel, accommodation and enquiries call +44 (0)23 8001 9192

Switchboard: Tel +44 (0)23 8024 8500. Fax +44 (0)23 8024 8501.

Registered in England: 002404, VAT number: GB 902 873131. All Rights Reserved, © 2014 Red Funnel (i-bab7432c)

Isle of Wight Port Addresses: Red Funnel Isle of Wight Ferries, Trinity Road, East Cowes, Isle of Wight PO32 6RA | Red Funnel Red Jet Ferries (West Cowes), Fountain Yard, West Cowes, Isle of Wight PO31 7AR.

Southampton Port Addresses: Red Funnel Isle of Wight Ferries (Terminal 1), Terminal 1, Dock Gate 7 off Town Quay Road, Southampton, SO14 2AR | Red Funnel Red Jet Ferries (Terminal 2), Terminal 2, Town Quay, Southampton SO14 2AQ.

You do not currently have any items in your basket.

 
 

Southampton <> West Cowes, Isle of Wight

Service is operating normally

 
 

Southampton <> East Cowes, Isle of Wight

Service is operating normally

Join My Red Funnel for free literature, news, competitions and enhanced booking.

Sign up today