Contact Information
Detailed below are the contact details for the various divisions of the Group. If you require a Head Office function please call the switchboard and ask for the appropriate department.
Travel Centre - Ferry Bookings & Amends (Public)
- Red Funnel Ferries, 12 Bugle Street, Southampton SO14 2JY, UK
- Travel Centre open 0800-1945 Mon-Fri (to 1 Nov 2011) | 0800-1745 Sat-Sun
- From 1 Nov 2011 Travel Centre open 0800-1855 Mon-Fri
- Tel. 0844 844 9988 (within UK) or 0845 155 2442 (outside UK)
- Fax. 0844 844 2698 (within UK)
- post@redfunnel.co.uk
- www.redfunnel.co.uk/booking
Call Centre Christmas Opening Hours
| Day | Opening Hours |
|---|---|
| Sat 24 Dec | 08:00-18:00 |
| Sun 25 Dec | Closed |
| Mon 26 Dec | 09:00-16:00 |
| Tue 27 Dec | 08:00-18:00 |
| Wed 28 Dec | 08:00-19:00 |
| Thu 29 Dec | 08:00-19:00 |
| Fri 30 Dec | 08:00-19:00 |
| Sat 31 Dec | 08:00-18:00 |
| Sun 1 Jan 2012 | 09:00-16:00 |
| Mon 2 Jan 2012 | 08:00-19:00 |
Ferry Travel (Travel Trade & Group Organisers)
- Red Funnel Ferries, 12 Bugle Street, Southampton SO14 2JY, UK
- Travel Centre open 0800-1945 Mon-Fri | 0800-1745 Sat-Sun
- Bookings. 0844 844 9988 (within UK) or 0845 155 2442 (outside UK)
- Account management: 023 8024 8558 (Open 0900-1700 Mon-Fri)
- post@redfunnel.co.uk
- www.redfunnel.co.uk/myaccount
Ferry Freight
- Red Funnel Freight Centre, Riverway, Newport, Isle of Wight, PO30 5UX, UK
- Open 0800-1700 Mon-Fri (Please call the Travel Centre outside these times)
- Bookings & Account Management: 0844 844 2666 (within UK)
- Fax. 0844 844 2667 (within UK)
- freight@redfunnel.co.uk
- www.redfunnel.co.uk/freight
Red Funnel Holidays - Holiday Accommodation (Public)
- Red Funnel Holidays, 12 Bugle Street Southampton SO14 2JY, UK
- Open 0800-1945 Mon-Fri | 0800-1745 Sat-Sun
- Tel. 0844 844 2690 (from within UK)
- Fax. 0844 844 2691 (from within UK)
- holidays@redfunnel.co.uk
- www.redfunnelholidays.co.uk
If you have a property you would like to promote and sell through Red Funnel Holidays please contact Linda Heath on 023 8024 8561 or email holidays@redfunnel.co.uk
Red Funnel Distribution
- Red Funnel Distribution, Riverway, Newport, Isle of Wight PO30 5UX, UK
- Open 0800-1730 Mon-Fri
- Bookings & Account Management: 0844 844 2668 (within UK)
- Fax. 0844 844 2669 (within UK)
- rfdistribution@redfunnel.co.uk
- www.rfdistribution.co.uk
Parcel & Groupage Services (Public & Trade)
Hi-Speed Parcels - Southampton/West Cowes route
- Southampton drop-off point: Terminal 2, Town Quay, Southampton SO14 2PQ.
tel: 0844 844 2665 - West Cowes drop-off point: Fountain Yard, West Cowes, Isle of Wight PO31 7AR.
tel: 0844 844 2665
Vehicle Ferry Parcels - Southampton/East Cowes route
- Southampton drop-off point: Terminal 1, Dock Gate 7, Town Quay Road, Southampton SO14 2AQ. tel: 0844 844 2665
- East Cowes drop-off point: Trinity Road, East Cowes, Isle of Wight PO32 6RF.
tel: 0844 844 2665
Groupage Services - for items exceeding parcel size & weight limits
- Southampton receiving depot: Red Funnel Distribution, c/o Williams Shipping, Manor House Avenue, Millbrook, Southampton SO15 0LF. tel: 0844 844 2668, fax: 0844 844 2669
- Isle of Wight receiving depot: Red Funnel Distribution, Riverway, Newport, Isle of Wight PO30 5UX. tel: 0844 844 2668, fax: 0844 844 2669
Head Office
- 12 Bugle Street
- Southampton
- SO14 2JY
- UK
Functions
- Executive
- Safety & Compliance
- Customer Services
- Sales & Marketing
- Accounts & Finance
- Human Resources
- Marine & Technical
- IT
- Food & Beverage
Switchboard
- Tel. 0844 844 2699 (within UK)
- Fax. 0844 844 2698 (within UK)
- Open 0900-1700 Mon-Fri
- post@redfunnel.co.uk (response will be sent within 4 working hours).