Ticketing & Check-in
Red Jet Tickets
Standard Red Jet foot passenger tickets are available from Southampton (Terminal 2) and West Cowes, either in advance of travel or on the day of departure. Self-serve ticket machines (cash/card) should be used when the ticket office is closed.
Please allow extra time to purchase tickets if travelling at peak times as it is a turn-up-and-go service and it's not possible to pre-book. Children aged under 12 must be accompanied by a responsible fare paying adult.
Combined Red Jet/Rail Tickets
At West Cowes you can purchase through Red Jet/rail tickets to any station on the UK rail network from Red Funnel's West Cowes Ticket Office. Tickets types include Rail Cards, Travel Cards for London Bus & Underground services and seat reservations.
Isle of Wight Bus Tickets
Isle of Wight Bus Rover tickets are available from Red Funnel's Southampton Terminal 2 Ticket Office if purchased with a Red Jet ticket.
Check-in times
- There is no fixed check-in time but it is advisable to arrive at least 12 minutes before departure to allow time to purchase a ticket. At peak times (17:00-18:00 Mon-Fri ex Southampton and 07:30-08:30 Mon-Fri ex West Cowes) please arrive a little earlier to ensure you catch your intended sailing.
- Boarding normally commences 5-7 minutes prior to departure via the covered passenger walkway. Valid tickets must be presented to a member of staff on boarding - please note it is not possible to buy tickets onboard.
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