Access Keys

Ticketing & Check-in

Red Jet logo

Red Jet Tickets

Red Jet foot passenger tickets are available from Southampton (Terminal 2), Hythe (Hythe Ferry) and West Cowes, either in advance of travel or on the day of departure. Self-serve ticket machines (cash/card) should be used when Red Funnel ticket offices are closed.

Please allow extra time to purchase tickets if travelling at peak times as it is a turn-up-and-go service and it's not possible to pre-book. Children aged under 12 must be accompanied by a responsible fare paying adult.

Rail logo

Red Jet/Rail Through Tickets

At West Cowes you can purchase through Red Jet/rail tickets to any station on the UK rail network.

Tickets types include Rail Cards, Travel Cards for London Bus & Underground services and seat reservations. Don't forget there are many 2FOR1 Offers available to London and surrounding area attractions when travelling by train.

- UK rail stations: All stations (including many ticket machines) sell tickets to Cowes (West) which is inclusive of the Red Jet fare.
- Online:
Trainline and raileasy sell tickets to Cowes (West) for journeys startng from any mainland rail station.

National Express Tickets to West Cowes

Red Jet/Coach Through Tickets

Through National Express Coach/Red Jet passengers tickets can be purchased from any coach served location to West Cowes and similar through tickets can be bought from West Cowes Ticket Office to any National Express served destination. Coaches services in Southampton operate from Harbour Parade - please use the CityLink bus service from the Red Jet, the stop by ASDA is best for the Coach Station.

SVOC logo

Red Jet/Isle of Wight Bus Through Tickets

Isle of Wight Bus Rover tickets are available from Red Funnel's Southampton Terminal 2 Ticket Office if purchased with a Red Jet ticket.

Check-in times

  • There is no fixed check-in time but it is advisable to arrive at least 12 minutes before departure to allow time to purchase a ticket. At busy times (17:00-18:00 Mon-Fri ex Southampton and 07:30-08:30 Mon-Fri ex West Cowes) please arrive a little earlier to ensure you catch your intended sailing.
  • Boarding normally commences 5-7 minutes prior to departure via the covered passenger walkway. Valid tickets must be presented to a member of staff on boarding - please note it is not possible to buy tickets onboard.

RedFunnel Address

Contact Centre: For travel, accommodation and enquiries call +44 (0)23 8001 9192

Switchboard: Tel +44 (0)23 8024 8500. Fax +44 (0)23 8024 8501.

Registered in England: 002404, VAT number: GB 902 873131. All Rights Reserved, © 2014 Red Funnel (i-0096e9a749cd5b90f)

Isle of Wight Port Addresses: Red Funnel Isle of Wight Ferries, Trinity Road, East Cowes, Isle of Wight PO32 6RA | Red Funnel Red Jet Ferries (West Cowes), Fountain Yard, West Cowes, Isle of Wight PO31 7AR.

Southampton Port Addresses: Red Funnel Isle of Wight Ferries (Terminal 1), Terminal 1, Dock Gate 7 off Town Quay Road, Southampton, SO14 2AR | Red Funnel Red Jet Ferries (Terminal 2), Terminal 2, Town Quay, Southampton SO14 2AQ.

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Southampton <> West Cowes, Isle of Wight

Service is operating normally


Southampton <> East Cowes, Isle of Wight

Service is operating normally

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