Access Keys

Terminal Facilities


Southampton Terminal 2 (for Red Jet services to West Cowes)

Terminal 2, Town Quay, Southampton SO14 2AQ
There are excellent public transport connections at Town Quay, Southampton with the FREE CityLink bus service linking Red Funnel's ferry terminals with Southampton Central Train Station.

Facilities at Terminal 2 include a ticket office with visitor information, a cashpoint and self-serve ticket machines that take cash or card. There's a heated waiting area with FREE WiFi and a Steam Coffee Company outlet serving a range of premium coffee's, cold drinks, delicious cakes and savouries, newspapers and magazines. Luggage trolleys and disabled assistance including wheelchairs are available and toilets are on site. There's also a parcel drop-off point for shipping small parcels to the Island.


West Cowes, Isle of Wight (for Red Jet services to Southampton)

Fountain Yard, West Cowes PO31 7AR
Buses (service 4) and taxis connect with the Red Jet service in Fountain Yard. Parking is for drop-off/pick-up only.

Facilities at West Cowes include a ticket office selling ferry tickets and rail tickets. Self-serve ticket machines take cash or card. There's a heated waiting area with FREE WiFi, visitor information and an adjacent Steam Coffee Company outlet serving a range of premium coffee's, cold drinks, delicious cakes and savouries. Vending machines are available when closed. Luggage trolleys and disabled assistance including wheelchairs are available and toilets are on site. There's also a parcel drop-off point for shipping small parcels to the Mainland.


Please note: the above facilities are not all available when the coffee outlet or the ticket office is closed in the evening. Tickets for late evening services are available from the self-serve ticket machines that take cash and cards.


Steam Coffee Company exclusive to Red Funnel

Available at Terminal 2 & in Fountain Yard, West Cowes, the Steam Coffee Company offers a range of premium coffees made from the finest roasted Arabica beans, fine teas and a selection of sandwiches, savouries and deliciously indulgent cakes and pastries.

Steam Coffee Company

Red Funnel address: 12 Bugle Street, Southampton, SO14 2JY, UK. Email: post@redfunnel.co.uk.

Tel (within UK): 0844 844 9988. Tel (outside UK): 0845 155 2442. Switchboard (within UK): 0844 844 2699. Fax (within UK): 0844 844 2698.

Registered in England: 002404, VAT number: GB 902 873131. All Rights Reserved, © 2012 Red Funnel

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Red Jet Hi-Speed service
Southampton <> West Cowes, Isle of Wight
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Service is operating normally

Passenger Vehicle Ferry service
Southampton <> East Cowes, Isle of Wight
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Service is operating normally

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