Access Keys

Luggage, Pets & Bicycles


Luggage

Due to limited space, luggage is restricted to two items per person. Larger quantities or bigger items can be carried on the Vehicle Ferry parcel service.


Carriage of Pets - NEW POLICY

Red Funnel welcomes pet owners on board its Red Jet services and makes no charge for the carriage of accompanied dogs or pets carried in RSPCA approved cages or containers. However, ferries can be unfamiliar places for pets so the following rules apply:-

  • Dogs must be restrained by a harness or collar and lead whilst on board.
  • Pets must be carried in RSPCA approved pet carriers and all pets, including dogs must not be allowed to sit on the seats or obstruct the emergency exists.
  • Owners must ensure that their pet does not cause a nuisance to other passengers or the vessels crew. We strongly advise owners of aggressive or nervous dogs which can behave erratically in an unfamiliar environment or when in close proximity to other dogs or people to fit a muzzle.
  • If a pet fouls the passenger accommodation or passenger gangways, a cleaning charge of £50 will be levied on the owner. Failure to pay this penalty to the Cabin Attendant or adhere to the Policy may result in our refusal to permit travel in future.
  • To allow for 'calls of nature', customers are recommend to allow sufficient time to exercise their dog before arriving at the terminal and boarding the vessel.

Carriage of Bicycles

Unfortunately due to limited space, only fold-up cycles in a cycle bag can be carried on the Red Jet service. Ordinary cycles are carried free of charge on the vehicle ferry service to/from East Cowes. There are cycle rack facilities at Terminal 2 and West Cowes.

RedFunnel Address post@redfunnel.co.uk.

Contact Centre: For travel, accommodation and enquiries call +44 (0)23 8001 9192

Switchboard: Tel +44 (0)23 8024 8500. Fax +44 (0)23 8024 8501.

Registered in England: 002404, VAT number: GB 902 873131. All Rights Reserved, © 2014 Red Funnel (i-d75eb2e6)

Isle of Wight Port Addresses: Red Funnel Isle of Wight Ferries, Trinity Road, East Cowes, Isle of Wight PO32 6RA | Red Funnel Red Jet Ferries (West Cowes), Fountain Yard, West Cowes, Isle of Wight PO31 7AR.

Southampton Port Addresses: Red Funnel Isle of Wight Ferries (Terminal 1), Terminal 1, Dock Gate 7 off Town Quay Road, Southampton, SO14 2AR | Red Funnel Red Jet Ferries (Terminal 2), Terminal 2, Town Quay, Southampton SO14 2AQ.

You do not currently have any items in your basket.

 
 

Southampton <> West Cowes, Isle of Wight

Service is operating normally

 
 

Southampton <> East Cowes, Isle of Wight

Service is operating normally

Join My Red Funnel for free literature, news, competitions and enhanced booking.

Sign up today