Travel Card Terms & Conditions

Red Funnel Ferries reserves the right to change Island Club terms & conditions, alter any information on the website or cancel or amend sailings without notice. Space on all sailings is subject to availability.

Island Club - Travel Cards

• Travel Cards may not be used in conjunction with any other discount card, nor with discounted rates or other special offers and promotions issued by Red Funnel Ferries from time to time.
• Red Funnel Ferries reserves the right to alter the conditions of the Island Club Travel Card Scheme at any time without notice.
• Reservations must be made via Red Funnel's Travel Centre or Ticket Office.
• Journeys not used within the validity period will automatically expire.
• Travel Cards remain the property of Red Funnel Ferries who may renew, cancel or withdraw the card at any time. Cards must be shown to a member of staff upon request.
• Non-corporate Travel Cards are non-transferable and must be carried at all times when a journey has been charged to the card.
• Reservations made, but not cancelled, prior to the departure will be forfeit.
• Travel Cards will not be valid if they have been defaced, are illegible, torn or tampered with.
• Lost or stolen cards must be reported immediately so that any remaining journey credits can be frozen. Requests to replace a lost or stolen card must be accompanied by a crime reference number/documentation issued by the Police. Card Protection Scheme members can receive up to two free replacements per annum (including damaged cards). Non-members will be required to pay an administration fee of £25 to replace a lost or stolen card and a fee may be applicable to replace a damaged card.
• Red Funnel Ferries reserves the right to refuse issue or renew a Travel Card.
• Travel Cards are non-refundable.
• Joint Gold or Silver Cardholders can be issued for car and driver and joint cardholders can travel together in separate vehicles on the same sailing. Green Card passenger travel cards are not available on a joint basis.
• Travel Cards are not upgradeable or transferable under any circumstances.
• Towed vehicles cannot be booked using Travel Cards.
• Silver Card Members are not permitted to travel on peak dates (23 & 24 December 2007, 20 & 21 March, 24 March, 23 to 26 May, 12 & 13 June, 16 & 17 June, Fridays & Saturday from 25 July to 30 August, 5 & 8 September and 23 & 24 December 2008). Silver cards are not upgradeable for travel on peak dates.

Corporate Cardholders:

• Applications must be made on a company trading letterhead. On receipt of the application, Red Funnel Ferries may issue to a company (The Employer) a Travel Card for use by a nominated individual or group of employees.
• The Employer shall be bound by and liable for the use of the Travel Card by an employee.
• Red Funnel Ferries may cancel a Travel Card at any time upon receipt of a written request from the Corporate Cardholder. The Travel Card must then be returned to the Registered Office of Red Funnel Ferries.
• If an employee should, for any reason whatsoever, cease to work for the Employer, the Travel Card must be returned to the Registered Office of Red Funnel Ferries. The Employer will be responsible for any travel costs incurred.

The Cardholder must:

• Only use the card for the period in which it is valid.
• Not use or try to use the Travel Card after any notification of its cancellation or withdrawal has been given by Red Funnel Ferries, or by the company to whom the card is issued.