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Service Punctuality

Red Funnel's Service Punctuality

Red Funnel's punctuality figures for each route are shown below and provide a comparison by month and by previous year. Service punctuality is measured by the number of sailings which depart 5 or more minutes after the advertised departure time.

We take punctuality extremely seriously and although there are some causal factors outside our control we are in continuous dialogue with the relevant parties.


Monthly Service Punctuality

 Soton/W CowesJan-17Jan-16

Total sailings15081514  
Total departing late (5+ mins)8428  
% departing within 5 minutes94.43%
 Soton/E CowesJan-16Jan-15

Total sailings895890  
Total departing late (5+ mins)2430  
% departing within 5 minutes97.32%96.63%

Annual Service Punctuality

Soton/W Cowes
2017 - YTD20162015
Total sailings15081855418298
Total departing late (5+ mins)84948689
% departing within 5 minutes94.43%
  Soton/E Cowes2017 - YTD20162015
Total sailings8951226912120
Total departing late (5+ mins)2410191036
% departing within 5 minutes97.32%

Red Funnel Group logo

Red Funnel's performance data has been independently audited and verified by Grant Thornton.

GT Statement

RedFunnel Address

Contact Centre: For travel, accommodation and enquiries call +44 (0)23 8001 9192

Switchboard: Tel +44 (0)23 8024 8500. Fax +44 (0)23 8024 8501.

Registered in England: 002404, VAT number: GB 902 873131. All Rights Reserved, © 2014 Red Funnel (i-0a537c0eacbbdd188)

Isle of Wight Port Addresses: Red Funnel Isle of Wight Ferries, Trinity Road, East Cowes, Isle of Wight PO32 6RA | Red Funnel Red Jet Ferries (West Cowes), Fountain Yard, West Cowes, Isle of Wight PO31 7AR.

Southampton Port Addresses: Red Funnel Isle of Wight Ferries (Terminal 1), Terminal 1, Dock Gate 7 off Town Quay Road, Southampton, SO14 2AR | Red Funnel Red Jet Ferries (Terminal 2), Terminal 2, Town Quay, Southampton SO14 2AQ.

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Southampton <> West Cowes, Isle of Wight

Service is operating normally


Southampton <> East Cowes, Isle of Wight

Our Vehicle Ferry service is delayed by 15-20 mins. We are working to reduce delays and apologise for the delay to your onward journey.

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