Access Keys

Customer Satisfaction

Traffic Split by Trip Origin


Traffic by Origin

Your Feedback

Each month, 2,000 Isle of Wight residents and 2,000 mainland residents who travel with us are selected at random. They are invited to complete an online survey and rate their satisfaction with our service on a scale ranging from 'Poor' to 'Excellent'. The results for the last month and the year to date are shown below.

If you would like to comment on any aspect of Red Funnel's service, good or bad we would be delighted to hear from you. Please email customerservices@redfunnel.co.uk



Southampton <> East Cowes


Mainland Residents - Dec 11


mainland

Island Residents - Dec 11


Dec island



Mainland Residents - Year to date


mainland ytd 3

Island Residents - Year to date


island ytd2

Season Ticket Holders - Year to date


Hi Speed ytd

Red Funnel address: 12 Bugle Street, Southampton, SO14 2JY, UK. Email: post@redfunnel.co.uk.

Tel (within UK): 0844 844 9988. Tel (outside UK): 0845 155 2442. Switchboard (within UK): 0844 844 2699. Fax (within UK): 0844 844 2698.

Registered in England: 002404, VAT number: GB 902 873131. All Rights Reserved, © 2012 Red Funnel

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Red Jet Hi-Speed service
Southampton <> West Cowes, Isle of Wight
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Service is operating normally

Passenger Vehicle Ferry service
Southampton <> East Cowes, Isle of Wight
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Service is operating normally

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