Access Keys

Browser Compatibility

What works

This new online booking system has been configured and tested using the following types of internet broswer:

  • Microsoft Internet Explorer v. 8.0, 9.0, 10.0 and 11.0
  • Mozilla Firefox v. 3.0+*
  • Google Chrome v.
  • Safari for Mac (only)
  • Opera v. 9.50 (build 10063)
  • AOL v. 9.0

What doesn't work too well

Future upgrades to the system will aim to fix known issues with the following:

  • Microsoft Internet Explorer v 6.0 and 7.0
  • Opera v. 9.52
  • Safari for PC v. 3.1.2 (525.21)
  • Mozilla Firefox for Mac (only)
  • AOL bespoke broswer v. 8.0 or older

Browser security settings

It is not possible to book online using Internet Explorer if the security settings are set to High. Note: The default setting for IE.7 is Medium/High.

Your feedback

If you are having problems with a browser version not listed here you can report it using the feedback form below

Website Feedback

How to contact us

  • Open 0700-2000 Mon-Fri | 0800-1800 Sat-Sun
Full details

RedFunnel Address

Contact Centre: For travel, accommodation and enquiries call +44 (0)23 8001 9192

Switchboard: Tel +44 (0)23 8024 8500. Fax +44 (0)23 8024 8501.

Registered in England: 002404, VAT number: GB 902 873131. All Rights Reserved, © 2014 Red Funnel (i-0f6d649d5c8c2fb3d)

Isle of Wight Port Addresses: Red Funnel Isle of Wight Ferries, Trinity Road, East Cowes, Isle of Wight PO32 6RA | Red Funnel Red Jet Ferries (West Cowes), Fountain Yard, West Cowes, Isle of Wight PO31 7AR.

Southampton Port Addresses: Red Funnel Isle of Wight Ferries (Terminal 1), Terminal 1, Dock Gate 7 off Town Quay Road, Southampton, SO14 2AR | Red Funnel Red Jet Ferries (Terminal 2), Terminal 2, Town Quay, Southampton SO14 2AQ.

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Southampton <> West Cowes, Isle of Wight

Service is operating normally


Southampton <> East Cowes, Isle of Wight

Our Vehicle Ferry service is delayed by 15-20 mins. We are working to reduce delays and apologise for the delay to your onward journey.

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